What do I do with my claim number?

Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.

Are you open on Saturday?

We are open on Saturday from 8am until noon.

Will the parts be ordered before I drop off my car for repair?

Absolutely. We generally order your vehicle’s parts at the time that we write the estimate and schedule your vehicle for drop-off a couple of days later unless your vehicle is found unsafe to drive, then we would help you arrange for a rental vehicle as soon as possible. This enables us to provide quicker turnaround time.

If my vehicle’s frame is damaged is the car a total loss?

No. A car is a total loss only when the price of repairs exceeds the insurance company’s determined value of your vehicle. Nowadays, most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with the aid of our state-of the-art computer measuring system, can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, that section can simply be replaced.

Can you match my car paint color?

Today’s modern factory finishes incorporate multiple layers of highly specialized paints. We have made a major investment in the finest paint system available and constantly upgrades its technology and equipment to ensure that each vehicle’s paint matches. We take special pride in our ability to match factory finishes as the final step in the restoration process.

Can I get other work done on my car while it is in the body shop?

Yes. Just let your adviser know what other work you would like done so that he or she can make the necessary arrangements.

How long will the repairs to my vehicle take?

Your adviser can give you an estimate of the time it will take to complete the repairs to your vehicle.  Be sure to check with your adviser for the specifics on your vehicle.

Can I get a ride home when I drop off my car?

Yes, we would be happy to provide this service to you. We want each customer’s visit to be a positive experience and will work diligently towards that goal.  We provide a pickup and delivery service.

How can I get a rental car?

If you need a rental car, we can help you make the necessary arrangements. We usually have a free loaner car available. Click HERE for a rental request

How will I know when my car is done?

You will be notified when your vehicle is ready to be picked up. Feel free to call or e-mail us during the repair process if you have questions or concerns

Is there a warranty on the repairs to my vehicle?

Yes. Service Department is 12 month 12,000 mile labor warranty and parts is determined by the manufacturer. Click HERE for info on our body shop warranty

Do I have to pay a deductible?

The amount of deductible that you will be responsible for is determined by your insurance policy. If you carry broad collision, and you were not at fault, your insurance company most likely will waive your deductible. Insurance companies determine fault by your account of the accident when you make the claim, and by reviewing the accident report filed with the police department. If you aren’t sure about your deductible, you can call your agent and he can tell you whether your insurance company has waived your deductible or whether you will be responsible to pay this when you pick up your vehicle.

Who do I pay a deductible to?

It will be your responsibility to pay us when you pick up your vehicle. If you aren’t sure about your deductible, you can call your agent and they can tell you whether your insurance company has waived your deductible or whether it will be your responsibility.

What forms of payment do you accept?

Endorsed Insurance Check, Cash, Local Check, Credit Cards (Mastercard, Visa, Discover, American Express), PayPal and a Charge Card

What are betterment charges?

Parts that wear out and need replacement with time and use (i.e., tires, batteries, and suspension parts) are commonly subject to betterment charges when they are replaced during the repair process. These betterment charges are determined by your insurance company and are pro-rated based on actual miles on your vehicle.

Can I wash my car?


Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge.
Always use clean fresh water. • Wash your vehicle in the shade
Do not use a commercial car wash. Stiff brushes or sponges could mar the finish and damage the surface.
Do not “dry wipe” your vehicle. Dry wiping can scratch the finish.
Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days.
Avoid parking under trees and utility lines which are likely to attract birds. Bird droppings have a high acid content and will damage a freshly painted surface. Also, tree sap can mar or spot a freshly painted surface.
Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish.
Do not scrape ice or snow from the newly painted surface.

Do not wax or polish the vehicle. This will allow the finish to dry and harden completely.

Where are you located?

We are located at the corner of 2nd & Main St in Downtown Beresford, SD. 121 E. Main St

Do you offer towing after business hours?

Yes. We offer a 24/7 towing service please call (605) 763-8041 to request a tow.

What time do you close?

We close at 5:30 Monday through Friday and 12:00 on Saturday. We open at 8:00 Monday through Saturday. Towing is 24/7

What other services do you offer?

We offer Complete Auto Body Repair, Windshield & Glass Service, Tire & Service Repair, Car & Truck Accessory sales and installation, and 24 hour Towing &  Roadside Assistance.

Can I Order Truck Accessories Online?

Yes you may click HERE to visit our online store.

Can I get the best price online?

The answer is sometimes. We often have in house specials. If you have a question on a price just call or email us.

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